Search results

Consumer Scotland statement on proposed changes to postal services

Under the proposals Royal Mail would only deliver second-class letters every other weekday and not on Saturdays.

Consumer duty guidance for public bodies published

New duty will make consumer interests central to strategic decision-making.

Consumers facing further rise in energy costs after price cap increase

Consumer Scotland comments on latest Ofgem announcement.

Consumers facing further increase in the price of stamps

Consumer Scotland comments on latest announcement from Royal Mail

Consumer Scotland publishes annual work programme

Priorities to improve the lives of consumers set out after public consultation.

Greater protections for heat network customers in Scotland

Consumer advice, support and advocacy first steps of wider regulation of the sector.

70% of consumers in Scotland reporting problems with goods or services

New Consumer Scotland report shows each incident costs consumers £30.

Information for consumers

Consumer Scotland does not provide advice direct to consumers, but we want to make sure you get the help and support you need. If you need help or support with a consumer issue, below is a list of organisations that may be able to help you.

Contact us

Thanks, we’ve received your enquiry

We’ll get back to you as soon as we can.