Publications

Showing 1-10 of 260 results for

• Response to Consultation on the UK’s new product safety framework

  Consumer Scotland's response to Department for Business and Trade's Consultation on the UK’s new product safety framework

  Last updated 03 Jul 2026

• Whistleblowing Policy

  This policy guides those working within or with Consumer Scotland through the process of raising a concern, including a concern believed to go against the core values in the Civil Service code.

  Last updated 30 Jun 2026

• Consumer challenges in Scotland's used car sector

  The findings of Consumer Scotland's statutory investigation into consumer challenges in Scotland's used car sector. The documents are currently available in PDF format. Accessible HTML versions will be made available in due course.

  Last updated 18 Jun 2026

• Response to Consultation on Installation and Maintenance Licensing for Heat Networks

  Consumer Scotland's response to Scottish Government’s Installation and Maintenance Licence for HN Consultation

  Last updated 05 Jun 2026

• Response to Heat Network Technical Standards consultation

  Consumer Scotland response to the UK Government's Heat Network Technical Standards consultation

  Last updated 03 Jun 2026

• Response to Mobile Markets Review Consultation

  Consumer Scotland response to Department for Science, Innovation and Technology's consultation on Mobile Markets Review.

  Last updated 28 May 2026

• Insights from the 2026 Energy Affordability Tracker

  A Consumer Scotland report on our latest energy affordability tracker designed to help improve understanding of how wider cost of living issues are impacting energy consumers. The document is available in both PDF and HTML formats.

  Last updated 27 May 2026

• Competition and Markets Authority statement of scope on Heating Oil Market Study

  Consumer Scotland response to a Competition and Markets Authority statement of scope on its Heating Oil Market Study.

  Last updated 08 May 2026

• A Fairer Rental Market: Life in Scotland’s social rented sector

  A policy report and survey analysis on experiences of consumers renting from councils and housing associations in Scotland. These documents are available in PDF and HTML formats.

  Last updated 24 Mar 2026

• Statutory Performance Review of Consumer Scotland

  An independent review of Consumer Scotland's performance commissioned as a requirement under the Consumer Scotland Act 2020. This document is available in PDF and HTML format.

  Last updated 24 Mar 2026