Literature Review on Consumer Vulnerability
A summary of academic literature and the approach of regulators to the issue of consumer vulnerability.
Last updated 20 Sept 2023A summary of academic literature and the approach of regulators to the issue of consumer vulnerability.
Last updated 20 Sept 2023Consumer Scotland report on overcoming barriers to the successful roll-out of blue-green infrastructure to tackle the increased risk of flooding through climate change. The document is available in both PDF and HTML formats.
Last updated 15 Sept 2023Annual report on Consumer Scotland’s consumer advocacy role for energy and postal services in Scotland in 2022-2023 for the Department of Business and Trade.
Last updated 11 Sept 2023Consumer Scotland's response to Ofcom's consultation on the Review of Second Class Safeguard Caps 2024.
Last updated 07 Sept 2023An assessment of the affordability of the Universal Postal Service drawing on evidence from a YouGov survey commissioned by Consumer Scotland. The document is available in both PDF and HTML formats.
Last updated 01 Sept 2023Consumer Scotland's response to the Scottish Parliament Net Zero, Energy and Transport Committee’s call for evidence on the Circular Economy (Scotland) Bill.
Last updated 30 Aug 2023Consumer Scotland’s response to Ofgem’s statutory consultation on consumer standards.
Last updated 28 Aug 2023Consumer Scotland has published the third in a series of energy affordability trackers to help improve understanding of how the wider cost of living crisis is impacting energy consumers. The document is available in both PDF and HTML formats.
Last updated 25 Aug 2023Consumer Scotland's response to the Finance and Public Administration Committee's call for evidence on the Regulation of Legal Services (Scotland) Bill.
Last updated 15 Aug 2023Consumer Scotland's response to the Equalities, Human Rights and Civil Justice Committee's call for evidence on the Regulation of Legal Services (Scotland) Bill.
Last updated 09 Aug 2023