A Consumer Scotland paper exploring insights from the Consumer Detriment Survey 2024. This paper is available in PDF and HTML formats.
Last updated 22 Apr 2025Consumer Scotland's response to the Department for Transport consultation on a railway fit for Britain's future. This response is available in HTML and PDF formats.
Last updated 15 Apr 2025Consumer Scotland's response to the Scottish Government's community benefits from net zero energy developments consultation. This response is available in HTML and PDF formats.
Last updated 11 Apr 2025Consumer Scotland's response to the Equalities, Human Rights and Civil Justice Committee: Legal Aid Inquiry. This response is available in HTML and PDF formats.
Last updated 11 Apr 2025A research report by Thinks Insight and Strategy on the impact proposed reforms to the Universal Service Obligation by Royal Mail will have on low-income rural consumers. This report is available in HTML and PDF formats.
Last updated 10 Apr 2025A Consumer Scotland background paper on the affordability of postal services. This paper is available in HTML and PDF formats.
Last updated 10 Apr 2025A Consumer Scotland response and supporting data tables to Ofcom's consultation on the review of the universal postal service. This response is available in HTML and PDF formats.
Last updated 10 Apr 2025A Consumer Scotland briefing on consumer attitudes and motivations and the transition to sustainable transport. This briefing is available in HTML and PDF formats.
Last updated 08 Apr 2025Consumer Scotland's Work Programme 2025-2026 which sets out our priorities for the coming year. We have also published a summary of responses to our public consultation on the draft work programme. Documents are available in both PDF and HTML formats.
Last updated 27 Mar 2025Consumer Scotland's response to the DESNZ consultation on expanding the Warm Home Discount Scheme 2025-26. This response is available in HTML and PDF formats.
Last updated 24 Mar 2025