Why connecting with consumers should be integral to the thinking of regulators
A speech by Consumer Scotland Chief Executive Sam Ghibaldan on why good regulation should be based on a genuine understanding of consumers’ experiences and behaviours
Consumer Scotland is the statutory and independent body for consumers in Scotland
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Our role
We were established by the Scottish Parliament to advocate on behalf of consumers and represent consumer interests.
We work in partnership with businesses, consumer bodies, the public and third sectors to promote the interests of consumers, understand consumer vulnerabilities and promote good business practice.
About us
Our structure
Consumer Scotland is an independent, Non-Ministerial Office accountable to the Scottish Parliament.
Find out more about who we are.
Who we are
Our strategy
Our Strategic Plan 2023-2027 sets our priorities for the next four years