Landmark agreement to put consumers at heart of future water investment and charging
Industry, regulatory and consumer bodies sign joint Memorandum of Understanding.
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Challenging winter for consumers after price cap rise
Consumer Scotland Head of Energy Kate Morrison comments on latest Ofgem announcement.
Consumer Scotland and NESO agree partnership to support energy consumers in Scotland
Consumer Scotland and National Energy System Operator sign Memorandum of Understanding in Glasgow
People who are terminally ill need more help with their energy bills
Consumer Scotland also wants extra support for disabled people and those with health conditions.
Consumer Scotland statement after Ofcom fines Royal Mail £10.5m
Regulator acts after Royal Mail fails to meet delivery targets.
Consumer Scotland publishes January Newsletter
Publication highlights key actions to help consumers over the past quarter.
Consumer Scotland seeking views on future work programme
Consultation launched to help shape our priorities for 2025-2026.
Consumer Scotland statement on increase in water bills
Scottish Water has announced a 9.9% rise from April.
Consumer Scotland statement on proposed changes to postal services
Under the proposals Royal Mail would only deliver second-class letters every other weekday and not on Saturdays.
Consumer duty guidance for public bodies published
New duty will make consumer interests central to strategic decision-making.