Consumer Scotland Work Programme 2025-2026 (HTML)
An HTML version of Consumer Scotland's Work Programme 2025-2026.
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Summary of responses to consultation on Draft Work Programme 2025-2026 (HTML)
An HTML version of Consumer Scotland analysis of the 2025-2026 Draft Work Programme consultation responses.
Consumer detriment in the UK and Scotland – insights from the Consumer Detriment Survey 2024
A Consumer Scotland paper exploring insights from the Consumer Detriment Survey 2024. This paper is available in PDF and HTML formats.
Consumer Detriment Survey 2024 - Consumer Scotland Insight Paper (HTML)
An HTML version of Consumer Scotland's report exploring insights from the Consumer Detriment Survey 2024
Consumers and the transition to sustainable transport
A Consumer Scotland briefing on consumer attitudes and motivations and the transition to sustainable transport. This briefing is available in HTML and PDF formats.
Briefing - Consumers and the transition to sustainable transport (HTML)
An HTML version of a Consumer Scotland briefing on consumer attitudes and motivations and the transition to sustainable transport.
Thinks Insight and Strategy report - Post and low-income rural consumers (HTML)
An HTML version of a research report by Thinks Insight and Strategy on the impact proposed reforms to the Universal Service Obligation by Royal Mail will have on low-income rural consumers.
Post and low-income rural consumers
A research report by Thinks Insight and Strategy on the impact proposed reforms to the Universal Service Obligation by Royal Mail will have on low-income rural consumers. This report is available in HTML and PDF formats.
Affordability of postal services
A Consumer Scotland background paper on the affordability of postal services. This paper is available in HTML and PDF formats.
Background paper on affordability of postal services (HTML)
An HTML version of a Consumer Scotland background paper on affordability of postal services. For more information, contact grace.remmington@consumer.scot