Consumer Detriment Survey 2024 - Consumer Scotland Insight Paper (HTML)
An HTML version of Consumer Scotland's report exploring insights from the Consumer Detriment Survey 2024
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Consumers and the transition to sustainable transport
A Consumer Scotland briefing on consumer attitudes and motivations and the transition to sustainable transport. This briefing is available in HTML and PDF formats.
Briefing - Consumers and the transition to sustainable transport (HTML)
An HTML version of a Consumer Scotland briefing on consumer attitudes and motivations and the transition to sustainable transport.
Thinks Insight and Strategy report - Post and low-income rural consumers (HTML)
An HTML version of a research report by Thinks Insight and Strategy on the impact proposed reforms to the Universal Service Obligation by Royal Mail will have on low-income rural consumers.
Post and low-income rural consumers
A research report by Thinks Insight and Strategy on the impact proposed reforms to the Universal Service Obligation by Royal Mail will have on low-income rural consumers. This report is available in HTML and PDF formats.
Affordability of postal services
A Consumer Scotland background paper on the affordability of postal services. This paper is available in HTML and PDF formats.
Background paper on affordability of postal services (HTML)
An HTML version of a Consumer Scotland background paper on affordability of postal services. For more information, contact grace.remmington@consumer.scot
Ofcom consultation on the review of the universal postal service
A Consumer Scotland response and supporting data tables to Ofcom's consultation on the review of the universal postal service. This response is available in HTML and PDF formats.
Response to Ofcom review of the universal postal service (HTML)
An HTML version of Consumer Scotland's response to Ofcom's review of the universal postal service.
Response to DESNZ review of Ofgem: call for evidence (HTML)
An HTML version of Consumer Scotland's response to the Department for Energy Security and Net Zero review of Ofgem.