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Organisation

Chief Executive

Sam Ghibaldan has held a number of senior roles in government, consumer advocacy and utilities regulation.

His recent roles include :

  • Programme Director for Consumer Scotland, leading to its establishment
  • Director of the Customer Forum, focused on building the Strategic Review of Scottish Water around customers’ expectations
  • Member of Scottish Power Energy Networks’ Customer Engagement Group
  • Head of the Consumer Futures Unit in Citizens Advice Scotland

As a Senior Special Adviser in the Scottish Government between 1999 and 2007, he led the adviser teams of successive Deputy First Ministers.

Before that he worked in a corporate communications consultancy, on the Scottish devolution referendum campaign in 1997, and as a researcher in the House of Commons.

Board members

Our Board operates under agreed Standing Orders and we have a Framework Agreement with the Scottish Government.

Board governance

Our Board operates under agreed Standing Orders and we have a Framework agreement with the Scottish Government.

Committees

We have three committees - Audit & Risk, Consumers in Vulnerable Circumstances and Energy Consumers

We will publish more information about these committees once their activities are under way.