Lost in the post - the experience of consumer detriment in the parcels market (HTML)
An HTML version of a Consumer Scotland insight report into consumer detriment in the postal market.
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ARC - 12 March 2024 - Minutes (HTML)
Ofcom's three-year media literacy strategy consultation (HTML)
An HTML version of Consumer Scotland's response to Ofcom's three-year media literacy strategy consultation
Ofcom's three-year media literacy strategy consultation
Consumer Scotland response to Ofcom's three-year media literacy strategy consultation. This document is available in both PDF and HTML formats.
National Performance Framework: Inquiry into proposed National Outcomes
Consumer Scotland response to the Scottish Parliament Finance and Public Administration Committee's call for evidence on the National Performance Framework: Inquiry into proposed National Outcomes. This document is available in both PDF and HTML formats.
National Performance Framework: Inquiry into proposed National Outcomes (HTML)
An HTML version of Consumer Scotland's response to the Scottish Parliament Finance and Public Administration Committee's call for evidence on the National Performance Framework: Inquiry into proposed National Outcomes.
Ofgem's Statutory Consultation on the Future of the Ban on Acquisition-only Tariffs
Consumer Scotland response to Ofgem's Statutory Consultation on the Future of the Ban on Acquisition-only Tariffs. This document is available in both PDF and HTML formats.
Ofgem's Statutory Consultation on the Future of the Ban on Acquisition-only Tariffs (HTML)
An HTML version of Consumer Scotland's response to Ofgem's Statutory Consultation on Future Ban on Acquisition-only Tariffs.
Consumer detriment in Scotland: what we know
A Consumer Scotland briefing report on consumer detriment in Scotland. This document is available in both PDF and HTML formats. This report replaces an earlier version which responds to feedback received.
Consumer detriment in Scotland: what we know (HTML)
An HTML version of a Consumer Scotland briefing report on consumer detriment in Scotland. This report replaces an earlier version which responds to feedback received.