Greater protections for heat network customers in Scotland
Consumer advice, support and advocacy first steps of wider regulation of the sector.
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Consumer advice, support and advocacy first steps of wider regulation of the sector.
New Consumer Scotland report shows each incident costs consumers £30.
Survey highlights availability, cost, journey times, safety and accessibility.
A statement from Consumer Scotland Chief Executive Sam Ghibaldan
Statutory body sets out what policymakers in Scotland should do to engage consumers.
Research highlights negative impact of cost, disruption and consumer knowledge.
Publication highlights key actions to help consumers over the past quarter.
Increase comes as regulator Ofgem prepares to announce new price cap.
Consumer Scotland comments on latest Ofgem announcement.
Regulator has announced an investigation into missed delivery targets in 2024-2025.