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Consultation on Installation and Maintenance Licensing for Heat Networks (HTML)

Consumer Scotland's response to Scottish Government’s Installation and Maintenance Licence for HN Consultation

Consultation on Installation and Maintenance Licensing for Heat Networks

Consumer Scotland response to Scottish Government’s Installation and Maintenance Licence for Heat Networks Consultation.

An equitable postal service for the islands

Consumer Scotland research into the experience of users of post and parcel services in Scottish island communities. This document is available in both PDF and HTML versions.

An equitable postal service for the islands (HTML)

An HTML version of a Consumer Scotland report into the experience of users of post and parcel services on Scottish island communities. This document is available in both PDF and HTML versions.

Investigation outcome: Consumer challenges in Scotland's used car sector

The findings of Consumer Scotland's statutory investigation into consumer challenges in Scotland's used car sector. The documents are currently available in PDF format. Accessible HTML versions will be made available in due course.

Letter from Consumer Scotland to Scottish Government Minister for Public Finance Hannah Mary Goodlad

Consultation on the UK’s new product safety framework (HTML)

Consumer Scotland response to Department for Business and Trade's consultation on the UK’s new product safety framework

Consultation on the UK’s new product safety framework

Consumer Scotland's response to Department for Business and Trade's consultation on the UK’s new product safety framework

Summary report: Consumer challenges in Scotland's used car sector (HTML)

An HTML version of a summary report of Consumer Scotland's statutory investigation into consumer challenges in Scotland's used car sector.

Understanding the experiences of consumers in water debt

Research exploring the experiences of consumers in water debt. The Consumer Scotland report is available in PDF and HTML versions.