Significant challenges facing heat network customers in Scotland
New report highlights high prices, billing issues and reliability concerns.
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Consumer Scotland publishes draft work programme
Consultation launched to help shape priorities for 2026-2027.
Affordability concerns as water bills set to increase
Scottish Water announces rise of 8.67% from April.
Greater protection for homes and businesses on heat networks in Scotland
Regulation introduces new rules on billing, fair pricing and handling of complaints.
Unacceptable delays to Christmas mail
Consumer Scotland urges action by Royal Mail and Ofcom to prevent future disruption.
Statement on extension to Warm Home Discount scheme
Welcome for automatic payments in Scotland but fundamental reform still needed.
New report highlights scale of challenges facing Scotland’s small businesses
Greater protections needed to boost profitability and support wider economic growth.
Reforms needed to drive greener postal deliveries in Scotland
Consumers need clear and affordable green choices to reduce emissions.
New members appointed to Consumer Scotland Board
Scottish Government announces two new members
Household energy bills to fall in April
Consumer Scotland statement on latest Energy Price Cap announcement