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Younger people use the Post Office more than any other age group

Research shows ‘Gen Z’ rely on post office for vital services as well as sending parcels.

New report highlights consumer priorities for Scotland’s deposit return scheme

Simple, convenient returns and clear guidance on rules crucial to success.

Consumer Scotland publishes final work programme for 2026-2027

Priorities to improve the lives of consumers set out after public consultation.

New survey reveals key challenges facing Scotland’s social renters

Research highlights issues facing tenants renting from councils and housing associations.

Information for consumers

Consumer Scotland does not provide advice direct to consumers, but we want to make sure you get the help and support you need. If you need help or support with a consumer issue, below is a list of organisations that may be able to help you.

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