Consumer Scotland publishes spring Newsletter
Publication highlights key actions to help consumers over the past quarter.
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Sharp rise in consumers in Scotland coping with energy debt
Increase comes as regulator Ofgem prepares to announce new price cap.
Price cap fall welcome but consumers coping with rising energy debt
Consumer Scotland comments on latest Ofgem announcement.
Consumer Scotland responds to Ofcom investigation into Royal Mail
Regulator has announced an investigation into missed delivery targets in 2024-2025.
Consumers affected by RTS switch-off need greater protection
Suppliers urged to act quickly as start of switch-off approaches.
Island communities need new safeguards to improve postal services
Orkney, Shetland and the Western Isles have Scotland’s slowest deliveries.
National action needed to protect consumers in Scotland’s green heating transition
Investigation recommends key actions for governments, regulators and industry.
Consumer Scotland statement on phased approach to RTS switch-off
Industry, government and regulator confirm gradual phase out from July.
Transition to low carbon future must be accessible and affordable for all
Planning essential to ensure consumers in Scotland benefit from net zero energy reforms.
Consumer Scotland statement on reforms to the Universal Postal Service
Regulator Ofcom has announced changes to the Universal Service Obligation (USO) on Royal Mail.