Consumer Scotland statement after Ofcom fines Royal Mail £10.5m
Regulator acts after Royal Mail fails to meet delivery targets.
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Consumer Scotland publishes January Newsletter
Publication highlights key actions to help consumers over the past quarter.
Consumer Scotland seeking views on future work programme
Consultation launched to help shape our priorities for 2025-2026.
Consumer Scotland statement on increase in water bills
Scottish Water has announced a 9.9% rise from April.
Consumer Scotland statement on proposed changes to postal services
Under the proposals Royal Mail would only deliver second-class letters every other weekday and not on Saturdays.
Consumer duty guidance for public bodies published
New duty will make consumer interests central to strategic decision-making.
Consumers facing further rise in energy costs after price cap increase
Consumer Scotland comments on latest Ofgem announcement.
Consumers, policymakers and climate change
A speech by Consumer Scotland Chief Executive Sam Ghibaldan to a UK Regulators' Network conference on net zero.
Consumers facing further increase in the price of stamps
Consumer Scotland comments on latest announcement from Royal Mail
Consumer Scotland publishes annual work programme
Priorities to improve the lives of consumers set out after public consultation.