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Showing 361-370 of 996 results for

    Consumer experience: customer complaints - a comparison of published customer complaint data across UK communication, energy, financial services and water sectors (HTML)

    Consumer Scotland report examining how complaints data is publicly reported and used across a range of sectors. This report is available in PDF and HTML formats.

    Customer complaints - a comparison of published data across UK communication, energy, financial services and water sectors

    Consumer Scotland report examining how complaints data is publicly reported and used across a range of sectors. This report is available in PDF and HTML formats.

    Response to Scottish Government stakeholder survey on the development of a Code of Practice for household recycling in Scotland

    Consumer Scotland response to the Scottish Government stakeholder survey which will inform the process of developing a new Household Recycling Code of Practice for Scotland.

    Scottish Government stakeholder survey on the development of a Code of Practice for household recycling in Scotland

    Consumer Scotland response to the Scottish Government stakeholder survey which will inform the process of developing a new Household Recycling Code of Practice for Scotland.

    Response to DESNZ consultation on continuing the Warm Home Discount Scheme

    Consumer Scotland response to the DESNZ consultation on continuing the Warm Home Discount Scheme beyond 31 March 2026.

    DESNZ consultation on continuing the Warm Home Discount Scheme

    Consumer Scotland response to the DESNZ consultation on continuing the Warm Home Discount Scheme beyond 31 March 2026.

    Letter to Citizen Participation and Public Petitions Committee - November 2025

    A letter from Consumer Scotland Director of Policy and Advocacy Douglas White to the convener of the Citizen Participation and Public Petitions Committee regarding consumers and the transition to VOIP.

    Response to Transport Committee inquiry on the UK Government Railways Bill

    Consumer Scotland response to the House of Commons Transport Committee call for evidence on the UK Government's Railways Bill.

    Transport Committee inquiry on the UK Government Railways Bill

    Consumer Scotland response to the House of Commons Transport Committee call for evidence on the UK Government's Railways Bill.

    MSP briefing - Access to cash and banking facilities

    Consumer Scotland briefing shared with MSPs regarding action to cash and banking facilities for consumers in Scotland.

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