Publications

Showing 1-10 of 203 results for

• Ofgem consultation on Heat Networks Regulation: Consumer Protection Guidance

  Consumer Scotland response to the Ofgem consultation on heat networks regulation: consumer protection guidance.

  Last updated 22 Oct 2025

• Scottish Water SR27 Draft Business Plan - Investing in Scotland's Future

  Consumer Scotland response to the Scottish Water Draft Business Plan submission for the Strategic Review of Charges 2027-2033.

  Last updated 15 Oct 2025

• Ofgem consultation on heat networks regulation: enforcement guidelines and penalty policy

  Consumer Scotland response to an Ofgem consultation on heat networks regulation: enforcement guidelines and penalty policy.

  Last updated 13 Oct 2025

• Ofgem consultation on mandating lower or zero standing charge tariffs

  Consumer Scotland response to the Ofgem technical working paper on mandating lower or zero standing charge tariffs.

  Last updated 13 Oct 2025

• DESNZ consultation on smart metering policy framework post 2025

  Consumer Scotland response to the UK Government Department for Energy Security and Net Zero consultation on smart metering policy framework post 2025.

  Last updated 10 Oct 2025

• Ofgem statutory consultation on smart meter guaranteed standards of performance

  Consumer Scotland response to the Ofgem statutory consultation on smart meter guaranteed standards of performance.

  Last updated 10 Oct 2025

• FCA Quarterly Consultation CP25/24: Chapter 9

  Consumer Scotland response to the FCA Quarterly Consultation CP25/24 which consults on proposed miscellaneous amendments to the FCA Handbook. Our response relates to chapter nine regarding contactless payment limits.

  Last updated 07 Oct 2025

• HM Treasury consultation on the review of the Financial Ombudsman Service

  Consumer Scotland response to the HM Treasury consultation on the review of the Financial Ombudsman Service.

  Last updated 07 Oct 2025

• A Fairer Rental Market: Exercising tenancy rights in Scotland’s private rented sector

  Consumer Scotland report, and supporting research conducted by Thinks Insight & Strategy, highlighting the challenges faced by private tenants in Scotland when trying to resolve tenancy issues and recommendations to improve the experiences of tenants.

  Last updated 06 Oct 2025

• Ofgem call for evidence on an energy system cost allocation and recovery review

  Consumer Scotland response to an Ofgem call for evidence on an energy system cost allocation and recovery review.

  Last updated 06 Oct 2025