Publications

Showing 1-10 of 100 results for

• Transport Scotland bus open data consultation

  Consumer Scotland's response to Transport Scotland's consultation on Scottish bus open data.

  Last updated 30 Jun 2025

• Prudential Regulation Authority consultation on depositor protection

  Consumer Scotland's response to the Prudential Regulation Authority (PRA) consultation on principles in connection with the limit of the protection available from the FSCS.

  Last updated 30 Jun 2025

• Whistleblowing Policy

  This policy guides those working within or with Consumer Scotland through the process of raising a concern, including a concern believed to go against the core values in the Civil Service code.

  Last updated 30 Jun 2025

• Radio Teleswitch Service

  Correspondence from Consumer Scotland Chief Executive Sam Ghibaldan to Ofgem Chief Executive Jonathan Brearley regarding contingency planning related to the Radio Teleswitch Service.

  Last updated 30 Jun 2025

• Ensuring a just transition for consumers in the GB retail market

  An assessment of the impacts, challenges and opportunities for consumers in Scotland relating to expected changes in the GB energy retail market.

  Last updated 24 Jun 2025

• Changes to waste management services

  Consumer Scotland response to a Scottish Government consultation on changes to waste management services.

  Last updated 17 Jun 2025

• Ofcom Telecoms Access Review 2026-2031

  Consumer Scotland response to the Telecoms Access Review 2026-2031 which assesses the promotion of competition and investment in fibre networks.

  Last updated 12 Jun 2025

• Investigation: Converting Scotland’s home heating

  Consumer Scotland investigation report into consumer protections in the insulation and low-carbon home heating sector. We have also published an interactive map of Scotland highlighting fuel poverty and heating demand in different areas of the country.

  Last updated 10 Jun 2025

• Just Transition: Draft plan for transport in Scotland

  Consumer Scotland's response to a consultation by the Scottish Government on its draft just transition plan for transport.

  Last updated 29 May 2025

• Insights from the 2025 Energy Affordability Tracker

  A Consumer Scotland briefing on our latest energy affordability tracker to improve understanding of how wider cost of living issues are impacting energy consumers. The document is available in both HTML and PDF formats.

  Last updated 22 May 2025