Publications

Showing 1-10 of 221 results for

• Financial Conduct Authority consultation on the motor finance consumer redress scheme.

  Consumer Scotland response to an Financial Conduct Authority's consultation on the industry-wide motor finance consumer redress scheme.

  Last updated 12 Dec 2025

• Consumer Welfare Report scoping report

  A report outlining Consumer Scotland’s approach to producing a statutory Consumer Welfare Report in 2026. This document is available in both PDF and HTML formats.

  Last updated 10 Dec 2025

• Ofcom call for input on review of postal pricing and affordability

  Consumer Scotland response to regulator Ofcom's call for input on a review of postal regulation including pricing and affordability. This document is available as a PDF and HTML.

  Last updated 10 Dec 2025

• UK Government consultation on the role and powers of the energy ombudsman

  Consumer Scotland response to the UK Government's consultation Fairer, Faster Redress in the Energy Retail Market on the role and powers of the energy ombudsman.

  Last updated 09 Dec 2025

• Ofgem call for input on reselling gas and electricity: maximum resale price direction

  Consumer Scotland response to Ofgem's call for input on reselling gas and electricity: maximum resale price direction.

  Last updated 05 Dec 2025

• Access to cash and banking facilities

  Consumer Scotland response to the Financial Conduct Authority's Consultation on Access to Cash submitted in February 2024, and a Consumer Scotland briefing shared with MSPs on access to cash and banking facilities from December 2025.

  Last updated 05 Dec 2025

• Transport Committee inquiry on the UK Government Railways Bill

  Consumer Scotland response to the House of Commons Transport Committee call for evidence on the UK Government's Railways Bill.

  Last updated 03 Dec 2025

• Scottish Government stakeholder survey on the development of a Code of Practice for household recycling in Scotland

  Consumer Scotland response to the Scottish Government stakeholder survey which will inform the process of developing a new Household Recycling Code of Practice for Scotland.

  Last updated 21 Nov 2025

• DESNZ consultation on continuing the Warm Home Discount Scheme

  Consumer Scotland response to the DESNZ consultation on continuing the Warm Home Discount Scheme beyond 31 March 2026.

  Last updated 21 Nov 2025

• Consumer views on climate change, water and Scotland's future: Follow up research

  Findings from follow-up research conducted by Ipsos on behalf of Consumer Scotland, revisiting participants from a previous study, ‘Climate Change, Water, and Scotland’s Future’. This report is available in HTML and PDF formats.

  Last updated 19 Nov 2025