Ofgem consultation: Refreshing our Consumer Vulnerability Strategy
A Consumer Scotland response to Ofgem's consultation: Refreshing our Consumer Vulnerability Strategy. This document is available in PDF and HTML formats.
Last updated 18 Nov 2024Publications
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Scottish Government consultation: Charging for single-use disposable beverage cups
Consumer Scotland response to the Scottish Government's consultation on charging for single-use disposable beverage cups. This document is available in PDF and HTML formats.
Last updated 14 Nov 2024 -
Consumer Scotland and complaints handling statistics
A report by Consumer Scotland on compliance with the 2007 Consumers, Estate Agents and Redress Act requirements on publication of complaint handling statistics.
Last updated 12 Nov 2024 -
A Fairer Rental Market: Consumer challenges in the private and social rented sectors
A Consumer Scotland scoping study into consumer challenges in the private and social rented housing sectors. This document is available in both PDF and HTML formats.
Last updated 12 Nov 2024 -
Affordability of water and sewerage charges: The outlook for water poverty in Scotland
A Consumer Scotland report on affordability of water and sewerage charges. This document is available in both PDF and HTML formats.
Last updated 28 Oct 2024 -
Correspondence on developing a heat network efficiency scheme for Scotland
Correspondence between Consumer Scotland and the Scottish Government on developing a heat network efficiency scheme for Scotland.
Last updated 22 Oct 2024 -
Annual Report and Accounts 2023-2024
Consumer Scotland's Annual Report and Accounts for the financial year 2023-2024.
Last updated 17 Oct 2024 -
WICS consultation: Strategic Review of Charges 2027-2033: Draft Methodology
Consumer Scotland response to the Water Industry Commission for Scotland consultation on the Strategic Review of Charges 2027-2033: Draft Methodology. This document is available in both PDF and HTML formats.
Last updated 15 Oct 2024 -
Dynamic Pricing - A Consumer Scotland insight report
A Consumer Scotland insight report on Dynamic Pricing. This document is available in both PDF and HTML formats.
Last updated 11 Oct 2024 -
Consumer detriment in Scotland: what we know
A Consumer Scotland briefing report on consumer detriment in Scotland. This document is available in both PDF and HTML formats. This report replaces an earlier version which responds to feedback received.
Last updated 09 Oct 2024