Whistleblowing Policy
This policy guides those working within or with Consumer Scotland through the process of raising a concern, including a concern believed to go against the core values in the Civil Service code.
Last updated 01 May 2023This policy guides those working within or with Consumer Scotland through the process of raising a concern, including a concern believed to go against the core values in the Civil Service code.
Last updated 01 May 2023This is Consumer Scotland's Strategic Plan 2023-2027 setting out our strategy for the next four years. The document is available in both PDF and HTML formats. (Since publication the Energy Consumers Committee has become the Energy Consumers Network.
Last updated 29 Mar 2023This is Consumer Scotland's Work Programme 2023-2024 which sets out our priorities for the coming year. We have also published the responses to our public consultation on the draft work programme. Documents are available in both PDF and HTML formats.
Last updated 29 Mar 2023Consumer Scotland response to the Communications Consumer Panel draft strategic plan 2023-2024.
Last updated 29 Mar 2023Consumer Scotland response to Scottish Government Water and Sewerage Services to Dwellings (Collection of Unmetered Charges by Local Authority) (Scotland) Order 2023.
Last updated 17 Mar 2023Consumer Scotland has published the second in a series of energy affordability trackers to help improve understanding of how the wider cost of living crisis is impacting energy consumers. The document is available in both PDF and HTML formats.
Last updated 14 Mar 2023Consumer Scotland's response to Ofgem’s call for evidence: prepayment rules and protections for domestic consumers. The document is available in both PDF and HTML formats.
Last updated 14 Mar 2023Consumer Scotland’s response to Ofgem forward work programme 2023-2024. The document is available in both PDF and HTML formats.
Last updated 27 Feb 2023Consultation on Amendments to the Regulation of Independent Health Care.
Last updated 15 Feb 2023Consumer Scotland response to the Competition and Markets Authority Annual Plan 2023/24 consultation.
Last updated 27 Jan 2023