Publications

Showing 21-30 of 246 results for

• Department for Energy Security and Net Zero consultation on Warm Home Discount cost recovery

  Consumer Scotland response to the Department for Energy Security and Net Zero's consultation on Warm Home Discount cost recovery.

  Last updated 07 Jan 2026

• UK Parliament Environmental Audit Committee consultation on the Seventh Carbon Budget

  Consumer Scotland response to the UK Parliament Environmental Audit Committee consultation on the Seventh Carbon Budget

  Last updated 05 Jan 2026

• Scottish Civil Justice Council call for evidence on court hearing attendance modes

  Consumer Scotland response to a Scottish Civil Justice Council call for evidence on court hearing attendance modes including in-person, virtual and hybrid.

  Last updated 23 Dec 2025

• Affordability of water and sewerage charges

  A Consumer Scotland report on the affordability of water and sewerage charges and the outlook for water poverty in Scotland. This document is available in both PDF and HTML formats.

  Last updated 19 Dec 2025

• Ofgem statutory consultation on Phase 1 of a Debt Relief Scheme

  Consumer Scotland response to Ofgem's statutory consultation on Phase 1 of a Debt Relief Scheme.

  Last updated 19 Dec 2025

• Customer complaints - a comparison of published data across UK communication, energy, financial services and water sectors

  Consumer Scotland report examining how complaints data is publicly reported and used across a range of sectors. This report is available in PDF and HTML formats.

  Last updated 15 Dec 2025

• Financial Conduct Authority consultation on the motor finance consumer redress scheme.

  Consumer Scotland response to an Financial Conduct Authority's consultation on the industry-wide motor finance consumer redress scheme.

  Last updated 12 Dec 2025

• Consumer Welfare Report scoping report

  A report outlining Consumer Scotland’s approach to producing a statutory Consumer Welfare Report in 2026. This document is available in both PDF and HTML formats.

  Last updated 10 Dec 2025

• Ofcom call for input on review of postal pricing and affordability

  Consumer Scotland response to regulator Ofcom's call for input on a review of postal regulation including pricing and affordability. This document is available as a PDF and HTML.

  Last updated 10 Dec 2025

• UK Government consultation on the role and powers of the energy ombudsman

  Consumer Scotland response to the UK Government's consultation Fairer, Faster Redress in the Energy Retail Market on the role and powers of the energy ombudsman.

  Last updated 09 Dec 2025