Consumer Scotland to become statutory advocate for heat network consumers
Future role will improve protections for consumers as part of wider regulation of the sector.
Showing 11-20 of 21 results
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Disabled people among those worst hit by the energy crisis
Report highlights potentially ‘severe’ consequences for health.
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Frontline advice groups urge more support for energy consumers
New report follows Scottish Government energy summit.
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Consumer Scotland comments on Ofgem's price cap announcement
Reduction is good news, but continuing high prices mean energy bills are still unaffordable for many.
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Welcome for Ofgem’s Code of Practice on prepayment meters
Code includes greater protection over involuntary installation for consumers.
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Consumer Scotland publishes four-year strategy and annual work programme
Documents set out key objectives and priorities to improve the lives of consumers.
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Consumers ‘struggling’ with energy bills throughout the winter
New research also highlights difficulties contacting energy suppliers.
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Consumer Scotland recommends current Energy Price Guarantee is extended
Move will protect consumers from short term financial uncertainty in the energy market
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Consumer Scotland seeks views on future work programme
Consultation launched to help shape key priorities for 2023-2024
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Consumers rationing energy use as they struggle to pay their bills
Research highlights impact of the energy crisis in Scotland at the onset of winter.