Radio Teleswitch Service correspondence
Correspondence from Consumer Scotland to Ofgem and Energy UK regarding contingency planning related to the replacement of Radio Teleswitch Service meters.
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Letter from Sam Ghibaldan to Ofgem Chief Executive Jonathan Brearley
A letter from Consumer Scotland Chief Executive Sam Ghibaldan to Ofgem Chief Executive Jonathan Brearley regarding the Radio Teleswitch Service.
Just Transition: Draft plan for transport in Scotland
Consumer Scotland response to a consultation by the Scottish Government on its draft just transition plan for transport.
Response from the Cabinet Secretary for Transport
A letter from Cabinet Secretary for Transport Fiona Hyslop responding to correspondence from Consumer Scotland's Chief Executive Sam Ghibaldan on key findings from Consumer Scotland's Consumers and the Transition to Sustainable Transport briefing.
Post services for low income rural consumers (HTML)
Findings from research with low income and rural consumers across Scotland to better understand the potential impact of proposed changes to postal services.
Briefing on the Universal Service Obligation for postal services (HTML)
An HTML version of a Consumer Scotland briefing on the Universal Service Obligation for postal services.
Investigation outcome: Converting Scotland’s home heating
Consumer Scotland investigation report into consumer protections in the insulation and low-carbon home heating sector. We have also published an interactive map of Scotland highlighting fuel poverty and heating demand in different areas of the country.
Ofcom Telecoms Access Review 2026-2031
Consumer Scotland response to the Telecoms Access Review 2026-2031 which assesses the promotion of competition and investment in fibre networks.
Ofcom Telecoms Access Review 2026-2031 HTML
Consumer Scotland response to Ofcom's Telecoms Access Review 2026-2031 which assesses the promotion of competition and investment in fibre networks.
Ensuring a just transition for consumers in the GB retail market
An assessment of the impacts, challenges and opportunities for consumers in Scotland relating to expected changes in the GB energy retail market.