Understanding the experiences of small businesses as consumers
Information for small businesses on research being conducted by IFF Research on behalf of Consumer Scotland.
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Letter to Minister of State Department for Science, Innovation and Technology Sir Chris Bryant MP (HTML)
An HTML version of a letter to Minister of State Department for Science, Innovation and Technology Sir Chris Bryant MP.
Response letter from Ministerial Support Team Department for Science, Innovation and Technology
An HTML version of response letter from Ministerial Support Team Department for Science, Innovation and Technology.
Consumer duty: consultation analysis
An HTML version of an analysis of responses to a consultation on draft consumer duty guidance published by Consumer Scotland in March 2023.
Letter to Law Society of Scotland Regulatory Committee - January 2025
An HTML version of a letter from Consumer Scotland to the Law Society of Scotland Regulatory Committee.
Citizens Advice Star Rating Review consultation 2024-2025
A response from Consumer Scotland to a consultation by Citizens Advice on the Star Rating Review which compares energy suppliers based on their performance against specific measures. This document is available in both PDF and HTML formats.
Response to Citizens Advice Star Rating consultation 2024-2025
An HTML version of a response from Consumer Scotland to a consultation by Citizens Advice on the Star Rating Review which compares energy suppliers based on their performance against specific measures.
Heat Networks Regulation: implementing consumer protections consultation
A response from Consumer Scotland to a consultation by Ofgem and DESNZ on heat networks regulation and implementing consumer protections. This document is available in PDF and HTML formats.
Heat Networks Regulation: implementing consumer protections consultation response
An HTML response from Consumer Scotland to a consultation by Ofgem and DESNZ on heat networks regulation and implementing consumer protections.
Implementation of a new subscription contracts regime consultation
A response from Consumer Scotland to a UK Government Department for Business and Trade consultation on the implementation of a new subscription contracts regime. This document is available in PDF and HTML formats.