Welcome for Ofgem’s Code of Practice on prepayment meters
Code includes greater protection over involuntary installation for consumers.
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Consumer Scotland comments on Ofgem's price cap announcement
Reduction is good news, but continuing high prices mean energy bills are still unaffordable for many.
Frontline advice groups urge more support for energy consumers
New report follows Scottish Government energy summit.
Disabled people among those worst hit by the energy crisis
Report highlights potentially ‘severe’ consequences for health.
Anniversary of the launch of Consumer Scotland
An update from our Chief Executive a year on from the public launch of Consumer Scotland
Appointment of a new member of the Consumer Scotland Board
Scottish Ministers are seeking to appoint a fifth member to the Board of Consumer Scotland.
Consumer Scotland to become statutory advocate for heat network consumers
Future role will improve protections for consumers as part of wider regulation of the sector.
New group set up to help support consumers in vulnerable circumstances
Committee will advise Consumer Scotland on its work to address consumer vulnerability.
Consumers face energy affordability challenges this winter despite price cap cut
New Consumer Scotland report shows consumers continuing to struggle with energy costs.
Cost of sending letters “expensive” say majority of adults in Scotland
New research shows 15% of consumers struggling to afford postal services.