Consumer Scotland consultation
The consumer duty comes into force on April 1st 2024 with a 12 month implementation period before it comes fully into effect.
Consumer Scotland has issued guidance for relevant public authorities on the consumer duty under provisions set out in the Consumer Scotland Act 2020
Before issuing guidance, Consumer Scotland must consult relevant public authorities and other persons as it considers appropriate and seek the approval of Scottish Ministers.
Consumer Scotland has now consulted on the draft guidance and we are collating the responses before we publish a summary report.
Feedback from the consultation will be used to prepare a final version of the guidance which will be published ahead of the duty’s full implementation in April next year.