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A report by Consumer Scotland on compliance with the 2007 Consumers, Estate Agents and Redress Act requirements on publication of complaint handling statistics. This document is available in both PDF and HTML formats.
An HTML version of a report by Consumer Scotland on compliance with the 2007 Consumers, Estate Agents and Redress Act requirements on publication of complaint handling statistics.
A Consumer Scotland scoping study into consumer challenges in the private and social rented housing sectors. This document is available in both PDF and HTML formats.
An HTML version of a Consumer Scotland scoping report into consumer challenges in the private and social rented housing sectors.
Consumer Scotland response to the Scottish Government's consultation on charging for single-use disposable beverage cups. This document is available in PDF and HTML formats.
An HTML version of Consumer Scotland's response to the Scottish Government's consultation on charging for single-use disposable beverage cups.
A Consumer Scotland response to Ofgem's consultation: Refreshing our Consumer Vulnerability Strategy. This document is available in PDF and HTML formats.
An HTML version of Consumer Scotland's response to Ofgem's consultation: Refreshing our Consumer Vulnerability Strategy.
Consumer Scotland's response to DESNZ's consultation: Regulating Third Party Intermediaries in the Retail Energy Market. This document is available in PDF and HTML formats.