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  1. Home
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  3. Consumer Welfare Report
First published:
5 October 2026
Last updated:
5 October 2026

Consumer Welfare Report

Consumer Scotland's first statutory Consumer Welfare Report into how well the interests of consumers are being served in Scotland, where harm is being caused and the nature and extent of that harm.
  • Type: Reports,Research,Statistics
  • Topic: Analysis,Consumer markets,Energy,Post,Small businesses,Water,Heat networks,Rural,Transport,Housing,Net zero,Telecoms
  • Theme: Climate change mitigation and adaptation,Consumers in vulnerable circumstances,Affordability
Consumer Welfare Report: Executive summary (HTML)

HTML

 Consumer Welfare Report: Executive summary

PDF 9.1MB

Consumer Welfare Report (HTML)

HTML

 Consumer Welfare Report

PDF 13.5MB

 Consumer Welfare Report: IFF consumer welfare survey

PowerPoint 15.5MB

 Consumer Welfare Report: Data tables

Excel 944.1KB

Consumer Welfare report: data explorer tool

HTML

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