Understanding Scotland’s social rent market (HTML)
Information for tenants on research being conducted by IFF Research on behalf of Consumer Scotland.
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Converting Scotland's home heating - HTML
An HTML version of Consumer Scotland's investigation into consumer protection frameworks in the market for low carbon technologies and energy efficiency measures.
What is Consumer Scotland? HTML
An Easy Read version of what Consumer Scotland does.
Complaints Policy
Correspondence with the Scottish Fuel Poverty Advisory Panel
Correspondence between the Scottish Fuel Poverty Advisory Panel and Consumer Scotland in August 2025 on the delay to the Heat in Buildings Bill and views on the Scottish Government’s Fuel Poverty Periodic Report (2021-2024).
Correspondence from the Scottish Fuel Poverty Advisory Panel - August 2025
Correspondence from the Scottish Fuel Poverty Advisory Panel (SFPAP), received August 2025, seeking Consumer Scotland's views on the impact of the delay to the Heat in Buildings Bill and views on the Scottish Government’s Fuel Poverty Periodic Report (2021-2024).
Response to the Scottish Fuel Poverty Advisory Panel - August 2025
Letter from Consumer Scotland to the Scottish Fuel Poverty Advisory Panel (SFPAP) in response to their question on the delay to the Heat in Buildings Bill and our view on the Scottish Government's Fuel Poverty Periodic Report (2021-2024).
OPSS consultation: Measuring Instruments Display Requirements for ESAs (1)
Consumer Scotland response to an Office for Product Safety and Standards consultation on Measuring Instruments Display Requirements for Energy Smart Appliances.
OPSS consultation: Measuring Instruments Display Requirements for ESAs
Consumer Scotland's response to the Office for Product Safety and Standards consultation on Measuring Instruments Display Requirements for Energy Smart Appliances.
Ofgem consultation on Data Best Practice as a Code Obligation for energy suppliers (HTML)
Consumer Scotland letter responding to an Ofgem consultation on making Data Best Practice Guidance a Code obligation for energy companies.