New survey reveals key challenges facing Scotland’s social renters
Research highlights issues facing tenants renting from councils and housing associations.
Search results
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Energy debt at record levels as Ofgem announces 13% hike in prices
Rise of £221 in July comes as households continue to struggle with bills.
Scottish island communities facing high postal costs and inconsistent services
Better standards and fairer charges needed to protect consumers and businesses.
Stronger consumer protection needed in the used car market
Investigation highlights serious financial, practical and emotional harm to consumers.
Consumer Scotland welcomes proposal to reduce increase in water charges
Consumer Scotland responds to Water Industry Commissioner’s draft determination.
Heating oil consumers in Scotland need greater protection
Consumer Scotland backs findings of CMA study into the market.
Statement on cut to VAT on electricity bills
Welcome for UK Government announcement but further action needed.
Water debt leaves consumers 'stressed and ashamed'
Report highlights need for improvements to help those struggling with arrears.
Information for consumers
Consumer Scotland does not provide advice direct to consumers, but we want to make sure you get the help and support you need. If you need help or support with a consumer issue, below is a list of organisations that may be able to help you.