Island communities need new safeguards to improve postal services
Orkney, Shetland and the Western Isles have Scotland’s slowest deliveries.
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National action needed to protect consumers in Scotland’s green heating transition
Investigation recommends key actions for governments, regulators and industry.
Consumer Scotland statement on phased approach to RTS switch-off
Industry, government and regulator confirm gradual phase out from July.
Transition to low carbon future must be accessible and affordable for all
Planning essential to ensure consumers in Scotland benefit from net zero energy reforms.
Consumer Scotland statement on reforms to the Universal Postal Service
Regulator Ofcom has announced changes to the Universal Service Obligation (USO) on Royal Mail.
Consumer Scotland statement on energy price cap rise
Increase comes as households and businesses face range of budgetary pressures.
Latest Consumer Scotland Newsletter published
Publication highlights the key actions Consumer Scotland is taking to help consumers.
Private sector tenants need more help when things go wrong
Action required to ensure renters in Scotland can pursue their rights.
Consumer Scotland statement on failings in insulation schemes
National Audit Office found UK Government insulation schemes left tens of thousands of homes in need of remedial work.
Consumer Scotland launches investigation into the used car market
Review aims to improve protections for second-hand car buyers.