Stronger consumer protection needed in the used car market
Investigation highlights serious financial, practical and emotional harm to consumers.
News
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Energy debt at record levels as Ofgem announces 13% hike in prices
Rise of £221 in July comes as households continue to struggle with bills.
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New survey reveals key challenges facing Scotland’s social renters
Research highlights issues facing tenants renting from councils and housing associations.
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New report highlights consumer priorities for Scotland’s deposit return scheme
Simple, convenient returns and clear guidance on rules crucial to success.
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Consumer Scotland publishes final work programme for 2026-2027
Priorities to improve the lives of consumers set out after public consultation.
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Younger people use the Post Office more than any other age group
Research shows ‘Gen Z’ rely on post office for vital services as well as sending parcels.
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Consumer Scotland statement on recent increases in oil and gas prices
Update from Consumer Scotland Chief Executive Sam Ghibaldan
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People living with a terminal illness need extra help with energy bills
New support of up to £450 per person would help address higher essential energy costs.
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Statement on heating oil price rises
Increases having direct impact on consumers in Scotland
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Statement on UK Parliament’s Seventh Carbon Budget report
MPs recommend strong protections for consumers as part of drive to net zero.