Consumer Scotland publishes Draft Work Programme for 2024-2025
Public consultation launched to help shape priorities for next year.
News
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Support for standard prices for UK postal services to protect rural communities
Consumer Scotland survey comes as Ofcom reviews future of universal postal service
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Rural communities in Scotland more at risk as UK landlines go digital
Survey shows greater vulnerability for consumers in remote areas.
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New Board member appointed to Consumer Scotland
Lesley Halliday becomes the fifth member of the Consumer Scotland Board.
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Why connecting with consumers should be integral to the thinking of regulators
A speech by Consumer Scotland Chief Executive Sam Ghibaldan on why good regulation should be based on a genuine understanding of consumers’ experiences and behaviours
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High energy bills having substantial impact as winter approaches
Research shows a significant proportion of households are struggling to afford their bills.
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Consumer Scotland responds to Scottish Government Heat in Buildings Bill consultation
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Energy bill increase "will add to affordability challenges for consumers this winter"
Chief Executive of Consumer Scotland Sam Ghibaldan comments on the latest energy price cap rise from Ofgem
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Majority of Scots concerned about climate change, but not sure how to tackle it
Report highlights need for clearer advice and information and stronger incentives to reach net zero targets.
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Cost of sending letters “expensive” say majority of adults in Scotland
New research shows 15% of consumers struggling to afford postal services.