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The consumer duty
The consumer duty aims to put consumer interests at the heart of strategic decision-making across the public sector to deliver better policy outcomes for Scotland.
What is the consumer duty?
Consultation on the draft consumer duty guidance
The Guidance
Our work
Consumer Scotland is the statutory advocacy body for the energy, heat networks, post and water sectors in Scotland and we work in consumer markets across the wider economy. We also undertake investigations to improve outcomes for consumers.
Energy
Energy Consumers Network minutes and papers
Energy Consumers Network minutes and papers