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Consumer Scotland publishes Draft Work Programme for 2024-2025

Public consultation launched to help shape priorities for next year.

Consumer Scotland responds to Ofcom’s report on the universal postal service

Price cap fall welcome, but consumers still facing high bills and energy debt

Chief Executive of Consumer Scotland Sam Ghibaldan comments on the latest energy price cap announcement from Ofgem

Consumer Scotland responds to Royal Mail stamp price increase

Director of Policy and Advocacy Douglas White highlights affordability issues for consumers

Response to consultation on Heat in Buildings Bill

Consultation proposes new laws on energy efficiency and the way we heat homes and buildings.

Consultation launched on draft consumer duty guidance for public bodies

New duty to put consumer interests at the heart of strategic decision-making.

Consumer Scotland publishes Work Programme for 2024-2025

Priorities to improve the lives of consumers set out after public consultation.

Consumers in Scotland facing legacy of mounting energy debt

Nearly half of affected households not confident they can clear debts or arrears.

National campaign required to reduce risks to consumers as UK landlines go digital

Consumer Scotland seeks UK Government action to protect remote rural communities

Consumer Scotland Chief Executive annual update

Chief Executive Sam Ghibaldan sets out the actions taken over the past year to support consumers.