Ofgem's Consumer Standards Framework (HTML)
Consumer Scotland response to Ofgem's consultation on a framework for consumer standards and policy options to address priority customer service issues
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Scottish Government Draft Energy Strategy and Just Transition Plan
Consumer Scotland response to the Scottish Government's Draft Energy Strategy and Just Transition Plan consultation. This document is available as a PDF and HTML.
Scottish Government Draft Energy Strategy and Just Transition Plan (HTML)
HTML version of Consumer Scotland's response to the Scottish Government's Draft Energy Strategy and Just Transition Plan consultation
Consultation on Amendments to the Regulation of Independent Health Care
Consumer Scotland response to Consultation on Amendments to the Regulation of Independent Health Care. This document is available in both PDF and HTML formats.
Consultation on guidance from the Committee of Advertising Practice and Broadcast Committee of Advertising Practice on how to present information about mid-contract price rises in ads for broadband and mobile services
Consumer Scotland response to the Committee of Advertising Practice and Broadcast Committee of Advertising Practice consultation on new guidance on how to present information about mid-contract price rises in ads for broadband and mobile services.
Written Evidence on the Retained EU Law (Revocation and Reform) Bill from Consumer Scotland
Written Evidence on the Retained EU Law (Revocation and Reform) Bill from Consumer Scotland. This document is available in both PDF and HTML formats.
Ofgem forward work programme 2023-2024
Consumer Scotland response to Ofgem forward work programme 2023-2024. The document is available in both PDF and HTML formats.
Ofgem forward work programme 2023-2024 (HTML)
HTML version of Consumer Scotland's response to Ofgem forward work programme 2023-2024
Communications Consumer Panel draft strategic plan 2023-24
Consumer Scotland response to the Communications Consumer Panel draft strategic plan 2023-2024. This document is available in both PDF and HTML formats.
Competition and Markets Authority Annual Plan 2023/24 consultation
Consumer Scotland response to the Competition and Markets Authority Annual Plan 2023/24 consultation. This document is available in both PDF and HTML formats.