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A research report by Thinks Insight and Strategy on the impact proposed reforms to the Universal Service Obligation by Royal Mail will have on low-income rural consumers. This report is available in HTML and PDF formats.
A Consumer Scotland background paper on the affordability of postal services. This paper is available in HTML and PDF formats.
An HTML version of a Consumer Scotland background paper on affordability of postal services. For more information, contact grace.remmington@consumer.scot
A Consumer Scotland response and supporting data tables to Ofcom's consultation on the review of the universal postal service. This response is available in HTML and PDF formats.
An HTML version of Consumer Scotland's response to Ofcom's review of the universal postal service.
An HTML version of Consumer Scotland's response to the Department for Energy Security and Net Zero review of Ofgem.
An HTML version of Consumer Scotland's response to the Ofgem consultation on introducing a zero standing charge energy price cap variant.
An HTML version of Consumer Scotland's response to the DESNZ consultation on expanding the Warm Home Discount Scheme 2025-26
A Consumer Scotland response to the DESNZ review of Ofgem: call for evidence. This document is available in HTML and PDF formats.
Consumer Scotland's response to the Ofgem consultation on introducing a zero standing charge energy price cap variant. This response is available in HTML and PDF formats.