Consumer Scotland's Work Programme 2025-2026 which sets out our priorities for the coming year. We have also published a summary of responses to our public consultation on the draft work programme. Documents are available in both PDF and HTML formats.
Last updated 27 Mar 2025Consumer Scotland response to Transport Scotland's consultation on the Draft Implementation Plan for the Vision for Scotland’s Electric Vehicle Charging Network.
Last updated 19 Mar 2025Consumer Scotland response to the Scottish Government's consultation on it's Rural Delivery Plan: vision, strategic objectives and key performance indicators.
Last updated 13 Mar 2025Consumer Scotland response to Ofcom's Review of Alternative Dispute Resolution (ADR) in the telecoms sector.
Last updated 05 Mar 2025Correspondence between Consumer Scotland, Scottish Government and regulators on issues faced by clients of the former firm of solicitors WW & J McClure.
Last updated 20 Feb 2025Consumer Scotland response to a Department for Transport consultation on phasing out sales of new petrol and diesel cars from 2030. This document is available in PDF and HTML formats.
Last updated 14 Feb 2025Consumer Scotland response to a Scottish Government consultation on regulation of non-surgical cosmetic procedures. This document is available in both PDF and HTML formats.
Last updated 14 Feb 2025A response from Consumer Scotland to a UK Government Department for Business and Trade consultation on the implementation of a new subscription contracts regime. This document is available in PDF and HTML formats.
Last updated 10 Feb 2025A response from Consumer Scotland to a consultation by Ofgem and DESNZ on heat networks regulation and implementing consumer protections. This document is available in PDF and HTML formats.
Last updated 10 Feb 2025A response from Consumer Scotland to a consultation by Citizens Advice on the Star Rating Review which compares energy suppliers based on their performance against specific measures. This document is available in both PDF and HTML formats.
Last updated 06 Feb 2025