Publications

Showing 1-10 of 274 results for

• Consumer research on water charges

  Research by IPSOS, commissioned by Consumer Scotland, as part of a regulatory process to decide future water charges in Scotland. These documents cover three phases of research.

  Last updated 11 Sept 2026

• UK Government consultation: Reforming Consumer Protection for Home Upgrade Schemes

  Consumer Scotland response to a UK Government consultation on reforming consumer protection for home upgrade schemes to support delivery of the Warm Homes Plan.

  Last updated 11 Sept 2026

• Regulation of Legal Services (Scotland) Act 2025

  Collection of responses to the Scottish Government on the commencement of provisions of the Regulation of Legal Services (Scotland) Act 2025.

  Last updated 09 Sept 2026

• Improving outcomes for consumers in Scotland living in or at risk of fuel poverty

  A Consumer Scotland report into improving outcomes for consumers in Scotland living in or at risk of fuel poverty. This report is available in PDF and HTML formats.

  Last updated 08 Sept 2026

• Strategic Review of Charges Draft Determination consultation response

  Consumer Scotland response to the Strategic Review of Charges Draft Determination consultation from the Water Industry Commission for Scotland. This document is available in PDF and HTML formats.

  Last updated 03 Sept 2026

• Ofgem consultation: Energy consumer outcomes proposed implementation

  Consumer Scotland response to an Ofgem consultation on proposed options to implement an outcomes-based approach to regulating energy bills.

  Last updated 27 Aug 2026

• Consumer codes review: Consultation paper

  Consumer Scotland consultation on how advice service data and intelligence can support the work of the consumer sector in Scotland. This document is available in PDF and HTML versions.

  Last updated 19 Aug 2026

• Ofgem call for input on Locational Charges and Regulatory Siting Levers Under Reformed National Pricing

  Consumer Scotland response to a call for input from Ofgem on Locational Charges and Regulatory Siting Levers Under Reformed National Pricing.

  Last updated 18 Aug 2026

• Public Service Reform Committee call for views on pre-budget scrutiny 2027-2028

  Consumer Scotland response to the Public Service Reform Committee call for views on pre-budget scrutiny 2027-2028. This has also been sent to the Finance and Public Administration Committee.

  Last updated 13 Aug 2026

• Consumer Scotland response to Ofcom's Connectivity you can count on consultation

  Consumer Scotland response to Ofcom's Connectivity you can count on consultation

  Last updated 29 Jul 2026