Publications

Showing 1-10 of 263 results for

• Access to Banking Services Review: Call for Evidence

  Consumer Scotland response to an HM Treasury Access to Banking Services Review: Call for Evidence.

  Last updated 23 Jul 2026

• Ofgem’s third-party intermediaries (TPIs) market review call for input

  Consumer Scotland's response to Ofgem’s third-party intermediaries (TPIs) market review call for input

  Last updated 16 Jul 2026

• An equitable postal service for the islands

  Consumer Scotland research into the experience of users of post and parcel services in Scottish island communities. This document is available in both PDF and HTML versions.

  Last updated 14 Jul 2026

• Consultation on the UK’s new product safety framework

  Consumer Scotland's response to Department for Business and Trade's consultation on the UK’s new product safety framework

  Last updated 03 Jul 2026

• Whistleblowing Policy

  This policy guides those working within or with Consumer Scotland through the process of raising a concern, including a concern believed to go against the core values in the Civil Service code.

  Last updated 30 Jun 2026

• Consumer challenges in Scotland's used car sector

  The findings of Consumer Scotland's statutory investigation into consumer challenges in Scotland's used car sector. The documents are currently available in PDF format. Accessible HTML versions will be made available in due course.

  Last updated 18 Jun 2026

• Consultation on Installation and Maintenance Licensing for Heat Networks

  Consumer Scotland response to Scottish Government’s Installation and Maintenance Licence for Heat Networks Consultation.

  Last updated 05 Jun 2026

• Heat Network Technical Standards consultation

  Consumer Scotland response to the UK Government's Heat Network Technical Standards consultation

  Last updated 03 Jun 2026

• Mobile Markets Review consultation

  Consumer Scotland response to Department for Science, Innovation and Technology's consultation on Mobile Markets Review.

  Last updated 28 May 2026

• Insights from the 2026 Energy Affordability Tracker

  A Consumer Scotland report on our latest energy affordability tracker designed to help improve understanding of how wider cost of living issues are impacting energy consumers. The document is available in both PDF and HTML formats.

  Last updated 27 May 2026