Publications

Showing 1-10 of 100 results for

• Ofcom Telecoms Access Review 2026-2031

  Consumer Scotland response to the Telecoms Access Review 2026-2031 which assesses the promotion of competition and investment in fibre networks.

  Last updated 12 Jun 2025

• Investigation: Converting Scotland’s home heating

  Consumer Scotland investigation report into consumer protections in the insulation and low-carbon home heating sector. We have also published an interactive map of Scotland highlighting fuel poverty and heating demand in different areas of the country.

  Last updated 10 Jun 2025

• Radio Teleswitch Service

  Correspondence from Consumer Scotland Chief Executive Sam Ghibaldan to Ofgem Chief Executive Jonathan Brearley regarding contingency planning related to the Radio Teleswitch Service.

  Last updated 02 Jun 2025

• Just Transition: Draft plan for transport in Scotland

  Consumer Scotland's response to a consultation by the Scottish Government on its draft just transition plan for transport.

  Last updated 29 May 2025

• Insights from the 2025 Energy Affordability Tracker

  A Consumer Scotland briefing on our latest energy affordability tracker to improve understanding of how wider cost of living issues are impacting energy consumers. The document is available in both HTML and PDF formats.

  Last updated 22 May 2025

• Heat in Buildings - supporting the rollout of heat pumps and solar PV in Scotland

  A Consumer Scotland report, and supporting research conducted by Changeworks, which provides evidence to support the rollout of heat pumps and solar PV in Scotland. The report is available in HTML and PDF formats.

  Last updated 15 May 2025

• Ofgem consultation on improved guaranteed standards for smart meters

  Consumer Scotland's response to the Ofgem Smart Meter Guaranteed Standards: Supplier Guaranteed Standards of Performance consultation. This response is available in HTML and PDF formats.

  Last updated 12 May 2025

• FCA engagement paper on contactless payment limits

  Consumer Scotland's response to the FCA engagement paper on contactless payment limits. This response is available in HTML and PDF formats.

  Last updated 09 May 2025

• A consumer framework for addressing climate change - toolkit for policymakers

  A toolkit for policymakers to understand the consumer issues related to Scotland’s transition to being a country that no longer negatively contributes to global climate change and adapts to the changing climate. This document is available in HTML and PDF formats.

  Last updated 07 May 2025

• Briefing on the Regulation of Legal Services (Scotland) Bill - Stage 3

  A Consumer Scotland Briefing for MSPs on the Regulation of Legal Services (Scotland) Bill for stage 3 proceedings. This briefing is available in HTML and PDF formats.

  Last updated 07 May 2025