A Consumer Scotland research report on consumer perceptions of and engagement with the transition to net zero. This document is available in both PDF and HTML formats.
Last updated 28 Sept 2024A report summarising the key challenges facing consumers in Scotland in 2024 and beyond. This document is available in both PDF and HTML versions.
Last updated 03 Sept 2024Consumer Scotland Work Programme 2024-2025 setting out our priorities. We have also published the responses to our public consultation on the draft work programme. Both documents are available in PDF and HTML formats.
Last updated 27 Mar 2024Consumer Scotland briefing on the Regulation of Legal Services (Scotland) Bill for the Stage 1 debate. This document is available in both PDF and HTML formats.
Last updated 22 Feb 2024A Consumer Scotland briefing for the Scottish Parliament on perceptions and experiences of consumers in Scotland on using legal services. This document is available in both PDF and HTML formats.
Last updated 19 Jan 2024Consumer Scotland's Draft Work Programme 2024-2025 setting out our priorities for the coming year. We have also published our Investigation Prioritisation Criteria. These documents are available in both PDF and HTML formats.
Last updated 17 Jan 2024Consumer Scotland analysis of the impact on consumers in Scotland of the switch from traditional landlines to telephone calls over a broadband internet connection. The document is available in both PDF and HTML formats. We have also published a summary report.
Last updated 11 Dec 2023Consumer Scotland report on consumer engagement and progress towards decarbonisation in Scotland. The document is available in both PDF and HTML formats.
Last updated 08 Oct 2023This is Consumer Scotland's Work Programme 2023-2024 which sets out our priorities for the coming year. We have also published the responses to our public consultation on the draft work programme. Documents are available in both PDF and HTML formats.
Last updated 29 Mar 2023We have published our Draft Work Programme 2023-2024 setting out priorities for the coming year. The consultation period closed on February 17th and a our final Work Programme will be published in due course.
Last updated 20 Jan 2023