Publications

Example 21/01/2022

Example 21/01/2022

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Showing 141-150 of 203 results for

  • Smarter regulation and the regulatory landscape

    Consumer Scotland responses to the UK Government's consultation on Smarter regulation and the regulatory landscape. This document is available in both PDF and HTML formats.

    Last updated 23 Jan 2024

  • Using Legal Services in Scotland

    A Consumer Scotland briefing for the Scottish Parliament on perceptions and experiences of consumers in Scotland on using legal services. This document is available in both PDF and HTML formats.

    Last updated 19 Jan 2024

  • Draft Work Programme 2024-2025

    Consumer Scotland's Draft Work Programme 2024-2025 setting out our priorities for the coming year. We have also published our Investigation Prioritisation Criteria. These documents are available in both PDF and HTML formats.

    Last updated 17 Jan 2024

  • Consumer Scotland Performance Framework

    Consumer Scotland Performance Framework, through which we measure our influence and impact. The document is available in both PDF and HTML formats.

    Last updated 19 Dec 2023

  • The Universal Postal Service

    Consumer Scotland insight report on the Universal Post Service. The document is available in both PDF and HTML formats.

    Last updated 18 Dec 2023

  • The parcels market in Scotland

    Consumer Scotland insight report into the parcels market in Scotland. The document is available in both PDF and HTML formats.

    Last updated 18 Dec 2023

  • Consumers in Scotland and the transition to VoIP

    Consumer Scotland analysis of the impact on consumers in Scotland of the switch from traditional landlines to telephone calls over a broadband internet connection. The document is available in both PDF and HTML formats. We have also published a summary report.

    Last updated 11 Dec 2023

  • Supporting sustainable water use among Scotland’s consumers

    Consumer Scotland report exploring consumer behaviours and attitudes in relation to household water use, and how consumers may be encouraged to use water more sustainably. The document is available in both PDF and HTML formats.

    Last updated 11 Dec 2023