Why connecting with consumers should be integral to the thinking of regulators
A speech by Consumer Scotland Chief Executive Sam Ghibaldan on why good regulation should be based on a genuine understanding of consumers’ experiences and behaviours
News
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High energy bills having substantial impact as winter approaches
Research shows a significant proportion of households are struggling to afford their bills.
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Consumer Scotland responds to Scottish Government Heat in Buildings Bill consultation
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Energy bill increase "will add to affordability challenges for consumers this winter"
Chief Executive of Consumer Scotland Sam Ghibaldan comments on the latest energy price cap rise from Ofgem
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Majority of Scots concerned about climate change, but not sure how to tackle it
Report highlights need for clearer advice and information and stronger incentives to reach net zero targets.
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Cost of sending letters “expensive” say majority of adults in Scotland
New research shows 15% of consumers struggling to afford postal services.
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Consumers face energy affordability challenges this winter despite price cap cut
New Consumer Scotland report shows consumers continuing to struggle with energy costs.
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New group set up to help support consumers in vulnerable circumstances
Committee will advise Consumer Scotland on its work to address consumer vulnerability.
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Consumer Scotland to become statutory advocate for heat network consumers
Future role will improve protections for consumers as part of wider regulation of the sector.
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Appointment of a new member of the Consumer Scotland Board
Scottish Ministers are seeking to appoint a fifth member to the Board of Consumer Scotland.