An estimated 1.3 million parcels ‘lost’ in Scotland in a single year
Research shows 29% of consumers in Scotland affected by missing parcels.
News
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Consumer protections in the green home heating market to be investigated
Review will focus on helping consumers decarbonise and improve energy efficiency.
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Consumers “alarmed” by impact of climate change on Scotland’s water resources
In depth research shows consumers want urgent action to deliver sustainable solutions.
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Disabled people facing serious negative impacts from high energy bills
Consumer Scotland research workshops highlight issues over financial support.
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Consumer Scotland Chief Executive annual update
Chief Executive Sam Ghibaldan sets out the actions taken over the past year to support consumers.
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National campaign required to reduce risks to consumers as UK landlines go digital
Consumer Scotland seeks UK Government action to protect remote rural communities
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Consumers in Scotland facing legacy of mounting energy debt
Nearly half of affected households not confident they can clear debts or arrears.
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Consumer Scotland publishes Work Programme for 2024-2025
Priorities to improve the lives of consumers set out after public consultation.
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Consultation launched on draft consumer duty guidance for public bodies
New duty to put consumer interests at the heart of strategic decision-making.
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Response to consultation on Heat in Buildings Bill
Consultation proposes new laws on energy efficiency and the way we heat homes and buildings.