Statement on cut to VAT on electricity bills
Welcome for UK Government announcement but further action needed.
News
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Heating oil consumers in Scotland need greater protection
Consumer Scotland backs findings of CMA study into the market.
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Scottish island communities facing high postal costs and inconsistent services
Better standards and fairer charges needed to protect consumers and businesses.
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Consumer Scotland welcomes proposal to reduce increase in water charges
Consumer Scotland responds to Water Industry Commissioner’s draft determination.
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Stronger consumer protection needed in the used car market
Investigation highlights serious financial, practical and emotional harm to consumers.
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Energy debt at record levels as Ofgem announces 13% hike in prices
Rise of £221 in July comes as households continue to struggle with bills.
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New survey reveals key challenges facing Scotland’s social renters
Research highlights issues facing tenants renting from councils and housing associations.
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New report highlights consumer priorities for Scotland’s deposit return scheme
Simple, convenient returns and clear guidance on rules crucial to success.
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Consumer Scotland publishes final work programme for 2026-2027
Priorities to improve the lives of consumers set out after public consultation.
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Younger people use the Post Office more than any other age group
Research shows ‘Gen Z’ rely on post office for vital services as well as sending parcels.