Cost of sending letters “expensive” say majority of adults in Scotland
New research shows 15% of consumers struggling to afford postal services.
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Consumers face energy affordability challenges this winter despite price cap cut
New Consumer Scotland report shows consumers continuing to struggle with energy costs.
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New group set up to help support consumers in vulnerable circumstances
Committee will advise Consumer Scotland on its work to address consumer vulnerability.
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Consumer Scotland to become statutory advocate for heat network consumers
Future role will improve protections for consumers as part of wider regulation of the sector.
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Appointment of a new member of the Consumer Scotland Board
Scottish Ministers are seeking to appoint a fifth member to the Board of Consumer Scotland.
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Anniversary of the launch of Consumer Scotland
An update from our Chief Executive a year on from the public launch of Consumer Scotland
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Disabled people among those worst hit by the energy crisis
Report highlights potentially ‘severe’ consequences for health.
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Frontline advice groups urge more support for energy consumers
New report follows Scottish Government energy summit.
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Consumer Scotland comments on Ofgem's price cap announcement
Reduction is good news, but continuing high prices mean energy bills are still unaffordable for many.
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Welcome for Ofgem’s Code of Practice on prepayment meters
Code includes greater protection over involuntary installation for consumers.