Unacceptable delays to Christmas mail
Consumer Scotland urges action by Royal Mail and Ofcom to prevent future disruption.
Showing 1-10 of 106 results
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Greater protection for homes and businesses on heat networks in Scotland
Regulation introduces new rules on billing, fair pricing and handling of complaints.
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Affordability concerns as water bills set to increase
Scottish Water announces rise of 8.67% from April.
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Consumer Scotland publishes draft work programme
Consultation launched to help shape priorities for 2026-2027.
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Significant challenges facing heat network customers in Scotland
New report highlights high prices, billing issues and reliability concerns.
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Urgent action needed to improve transport for disabled people in rural Scotland
Disabled people highlight issue as significant barrier to accessing services.
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Fundamental reforms needed to improve Warm Home Discount
Action required to address “stark deficiencies” in the scheme.
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Scotland facing significant rise in water poverty as bills set to increase
Consumer body urges better financial support to protect low income families.
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Ofcom urged to keep price cap for Second-Class stamps
Retention of cap would protect consumers and small businesses reliant on postal services.
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Customer complaints key to improving Scotland’s water sector
Consumer Scotland seeking greater transparency over complaints data.