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UK Government consultation on the role and powers of the energy ombudsman

Consumer Scotland response to the UK Government's consultation Fairer, Faster Redress in the Energy Retail Market on the role and powers of the energy ombudsman.

Consumer Welfare Report scoping report

A report outlining Consumer Scotland’s approach to producing a statutory Consumer Welfare Report in 2026. This document is available in both PDF and HTML formats.

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Information campaign launched to help keep consumers safe this Christmas

Consumers in Scotland encouraged to register new electrical products to help them stay safe

Ofcom call for input on review of postal pricing and affordability (HTML)

HTML version of Consumer Scotland response to regulator Ofcom's call for input on a review of postal regulation including pricing and affordability.

Ofcom call for input on review of postal pricing and affordability

Consumer Scotland response to regulator Ofcom's call for input on a review of postal regulation including pricing and affordability. This document is available as a PDF and HTML.