Consumer Scotland has published its latest quarterly Newsletter.
The autumn edition highlights the range of actions we have taken over the past quarter to improve outcomes for consumers.
As the statutory body for consumers in Scotland our work addresses issues of importance to consumers across the Scottish economy and the public sector.
Issues covered in the Newsletter include:
- the launch in July of our first investigation, into the low carbon home heating market in Scotland
- new research on the views of electric vehicle drivers in Scotland who have warned that the cost of the public charging network is too high
- recommendations for improvements in the parcels market after our research showed an estimated 1.3 million parcels did not arrive in a single year
- the importance to consumers of urgent action to address the impact of climate change on water supplies in Scotland
- improvements required to address the recent detriment caused to consumers by the collapse of McClure’s law firm
- publication of a major report on the range of challenges consumers are currently facing in Scotland
If you have any questions or want to discuss any of our work, please get in touch at comms@consumer.scot.