Key consumer bodies across Scotland are to collaborate to improve the experience of consumers in Scotland.
The reconvened Consumer Network for Scotland agreed that by working together on key issues they can maximise the impact they achieve for consumers.
Shared priorities to be considered by the Network, which will meet quarterly, include net zero, the cost of living and the protection of consumers in vulnerable circumstances.
Chaired by independent statutory body Consumer Scotland, the Network will also consider how it can work together to share existing research and data, understand the consumer journey and the accessibility of information, and identify emerging concerns and priorities for consumers in Scotland.
Chair of Consumer Scotland David Wilson said:
“We were delighted at the high level of enthusiasm to reconvene the Consumer Network, with key consumer bodies expressing a shared commitment to work together to improve outcomes for consumers in Scotland.
“There was clear agreement that the Network should be action-driven to achieve better outcomes for consumers through strong collaborative working across a range of important issues.”
Membership of the Consumer Network for Scotland:
Advice Direct Scotland
Citizens Advice Scotland
Competition and Markets Authority
Chartered Trading Standards Institute (Scottish Branch)
Department for Business and Trade
Energy Saving Trust
Financial Conduct Authority
Federation of Small Businesses (Scotland)
Society of Chief Officers of Trading Standards in Scotland
Scottish Public Services Ombudsman
Trading Standards Scotland
Water Industry Commission for Scotland
The Consumer Network for Scotland would welcome engagement with other organisations working to represent and promote consumer interests. For further information contact Eva.Brahim@consumer.scot