Customer complaints key to improving Scotland’s water sector
Consumer Scotland seeking greater transparency over complaints data.
News
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Information campaign launched to help keep consumers safe this Christmas
Consumers in Scotland encouraged to register new electrical products to help them stay safe
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Consumer Scotland statement on UK Budget
Welcome for measures to reduce energy bills but more work on affordability needed
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Stronger consumer protections needed for non-surgical cosmetic procedures
Consumer Scotland recommends improvements to strengthen proposed legislation.
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Electric vehicle ownership should be included in 2031 census
Better data on EVs vital to support Scotland’s net zero transition.
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Consumer Scotland statement on Energy Price Cap
Regulator Ofgem announces 0.2% increase from the start of January.
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Consumer Scotland statement on Heat in Buildings Bill
Scottish Government will not introduce a Heat in Buildings Bill in the current session of the Scottish Parliament
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Consumer Scotland statement on Draft Climate Change Plan
Scottish Government announces next steps for 2026-2040.
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Consumer Scotland statement on affordability of postal services
Response comes as Ofcom publishes Call for Input on pricing and affordability.
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Consumer Scotland calls for review of mobile contract price rises
Statement comes after O2 increased prices for consumers mid contract.