Whistleblowing Policy
This policy guides those working within or with Consumer Scotland through the process of raising a concern, including a concern believed to go against the core values in the Civil Service code.
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Finance and Public Administration Committee call for evidence on the Regulation of Legal Services (Scotland) Bill
Consumer Scotland response to the Finance and Public Administration Committee's call for evidence on the Regulation of Legal Services (Scotland) Bill. This document is available in both PDF and HTML formats.
Consumer Spotlight on Energy 3
Consumer Scotland has published the third in a series of energy affordability trackers to help improve understanding of how the wider cost of living crisis is impacting energy consumers. The document is available in both PDF and HTML formats.
Consumer Spotlight: Energy Affordability Tracker 3
Consumer Scotland has published the third in a series of energy affordability trackers to help improve understanding of how the wider cost of living crisis is impacting energy consumers. The document is available in both PDF and HTML formats.
The affordability of the Universal Postal Service
An assessment of the affordability of the Universal Postal Service drawing on evidence from a YouGov survey commissioned by Consumer Scotland. The document is available in both PDF and HTML formats.
The affordability of the Universal Postal Service HTML
An assessment of the affordability of the Universal Postal Service drawing on evidence from a YouGov survey commissioned by Consumer Scotland. The document is available in both PDF and HTML formats.
Annual Report on Consumer Advocacy in Energy and Postal Markets 2022-2023
Annual report on Consumer Scotland’s consumer advocacy role for energy and postal services in Scotland in 2022-2023 for the Department of Business and Trade.
Net Zero, Energy and Transport Committee call for evidence on the Circular Economy Bill
Consumer Scotland response to the Scottish Parliament Net Zero, Energy and Transport Committee’s call for evidence on the Circular Economy (Scotland) Bill. This document is available in both PDF and HTML formats.
Ofgem statutory consultation on Consumer Standards
Consumer Scotland response to Ofgem’s statutory consultation on consumer standards. This document is available in both PDF and HTML formats.
Ofcom consultation on the Review of Second Class Safeguard Caps 2024
Consumer Scotland response to Ofcom's consultation on the Review of Second Class Safeguard Caps 2024. This document is available in both PDF and HTML formats.