Literature Review on Consumer Vulnerability
A summary of academic literature and the approach of regulators to the issue of consumer vulnerability.
Last updated 20 Sept 2023Publications
Showing 21-26 of 26 results for filtered by Analysis
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Consumer Spotlight on Energy 3
Consumer Scotland has published the third in a series of energy affordability trackers to help improve understanding of how the wider cost of living crisis is impacting energy consumers. The document is available in both PDF and HTML formats.
Last updated 25 Aug 2023 -
Review of National Outcomes for the National Performance Framework
Response from Consumer Scotland to the Scottish Government's Review of National Outcomes: call for evidence. The document is available in both PDF and HTML formats.
Last updated 29 Jun 2023 -
Consumer Spotlight on Energy 2
Consumer Scotland has published the second in a series of energy affordability trackers to help improve understanding of how the wider cost of living crisis is impacting energy consumers. The document is available in both PDF and HTML formats.
Last updated 14 Mar 2023 -
Consumer Spotlight on Energy 1
Consumer Scotland has published the first in a series of energy affordability trackers to help improve understanding of how the wider cost of living crisis is impacting energy consumers. Documents are available as PDF or HTML versions.
Last updated 20 Dec 2022 -
Interim Strategic Plan 2022-23
Our Interim Strategic Plan sets out our first year and future priorities. The document is available in both PDF and HTML formats.
Last updated 01 Sept 2022