Our work on post

Access to good-quality postal sector services is vital for consumers across Scotland, including those in island and rural communities. Consumer Scotland engages with government, industry and regulators to advocate for a postal system that is shaped by consumers and meets the needs of customers and communities.

Core areas of our work include inclusive and accessible postal services for those in vulnerable circumstances, promoting a fair post market across all areas of Scotland and promoting and supporting choice of affordable and efficient parcel services.


Read a range of reports and briefings on our work on post.


Read the latest news on our work on post.

Consultation responses

Read Consumer Scotland's responses to consultations on post.