Dear [Redacted]
REQUEST UNDER THE FREEDOM OF INFORMATION (SCOTLAND) ACT 2002 (FOISA)
Thank you for your request dated 2nd June 2025 under the Freedom of Information (Scotland) Act 2002 (FOISA). You asked for information on:
1) The total amount of money spent by your organisation on overtime payments in 2021-22, 2022-23, 2023-24 and 2024-25.
2) The total amount of money spent fixing/replacing broken equipment in 2021-22, 2022-23, 2023-24 and 2024-25
3) The total financial loss to your organisation on written off inventory and IT equipment in 2021-22, 2022-23, 2023-24 and 2024-25
4) The total amount of money spent on consultants by your organisation in 2021-22, 2022-23, 2023-24 and 2024-25
5) The total amount of money spent on agency staff by your organisation in 2021-22, 2022-23, 2023-24 and 2024-25
6) The total amount of money spent on recruitment agencies by your organisation in 2021-22, 2022-23, 2023-24 and 2024-25
7) The total amount of money spent on social media advertising by your organisation in 2021-22, 2022-23, 2023-24 and 2024-25
8) The total amount of losses and special payments recorded by your organisation in 2021-22, 2022-23, 2023-24 and 2024-25
9) The total amount of compensation payments made by your organisation in 2021-22, 2022-23, 2023-24 and 2024-25
Our Response:
Consumer Scotland was set up in April 2022, and the Annual Reports and Accounts are published annually on the website. The latest accounts for 2023-2024 can be found at
https://consumer.scot/publications/annual-report-and-accounts-2023-2024/
1) The total amount of money spent by your organisation on overtime payments in 2021-22, 2022-23, 2023-24 and 2024-25.
- Nil
2) The total amount of money spent fixing/replacing broken equipment in 2021-22, 2022-23, 2023-24 and 2024-25
- Nil
3) The total financial loss to your organisation on written off inventory and IT equipment in 2021-22, 2022-23, 2023-24 and 2024-25
- Nil
4) The total amount of money spent on consultants by your organisation in 2021-22, 2022-23, 2023-24 and 2024-25
- Nil
5) The total amount of money spent on agency staff by your organisation in
· 2021-22 – Nil
· 2022-23 - £264,690.74
· 2023-24 - £ 42,090.78
· 2024-25 - £ 38,802.01
6) The total amount of money spent on recruitment agencies by your organisation in
· 2021-22 – Nil
· 2022-23 - £ 11,580.00
· 2023-24 – Nil
· 2024-25 – Nil
7) The total amount of money spent on social media advertising by your organisation in 2021-22, 2022-23, 2023-24 and 2024-25
- Nil
8) The total amount of losses and special payments recorded by your organisation in 2021-22, 2022-23, 2023-24 and 2024-25
- Nil
9) The total amount of compensation payments made by your organisation in 2021-22, 2022-23, 2023-24 and 2024-25
- Nil
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to:
Sam Ghibaldan,
Chief Executive
Consumer Scotland
Thistle House,
91 Haymarket Terrace,
Edinburgh,
EH12 5HD
Or by email to: corporateservices@consumer.scot
Your review request should explain why you are dissatisfied with this response, and should be made within 40 working days from the date when you received this letter. We will complete the review in accordance with FOISA as soon as possible, and not later than 20 working days from the day following the date we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Scottish Information Commissioner. More detailed information on your appeal rights is available on the Commissioner’s website at:
https://www.itspublicknowledge.info/YourRights/Unhappywiththeresponse/AppealingtoCommissioner.aspx.
Yours sincerely
Sue Bomphray
Consumer Scotland