General advice
Advice Direct Scotland
Advice agency, providing free and independent advice to the citizens of Scotland.
Advice Direct ScotlandCitizen Advice Bureaux
A tool to help people find their local Citizen Advice Bureaux that offer face-to-face advice on a wide range of issues.
Citizen Advice BureauxCitizens Advice Scotland
Independent advice network. Advice provided by the service is free, independent, confidential, impartial and available to everyone in Scotland.
Citizens Advice ScotlandFinancial advice
Check my Council Tax
This tool allows people to check if they are entitled to some of council tax reduction.
Check my Council TaxHome Energy Scotland
Links to some organisations and funding that can help you manage your money, provide financial support and check if you’re eligible for benefits.
Home Energy ScotlandMoney Advice Scotland
Scotland’s money charity, providing anonymous and confidential help for people with money worries.
Money Advice ScotlandMoney Map Scotland
This tool helps to rounds up people’s online options to maximise their incomes and cut their costs.
Money Map ScotlandStepChange Debt Charity Scotland
A charity that supports people experiencing debt problems through telephone and online services.
StepChange Debt Charity ScotlandBusiness support
Find Business Support
An organisation that directs businesses to Scotland’s public sector support. It gives customers an overview of all funding and services offered by public sector organisations across Scotland. This makes it quicker and easier for businesses to find the information, advice and support they need, when they need it.
Information is available for businesses of all sizes – from start-ups to established companies, from sole traders to large enterprises, from commercial businesses to social enterprises.
FindBusinessSupportReporting an issue
Financial Conduct Authority
The conduct regulator for financial service firms and markets in the UK. Report a scam or unauthorised firm or make a complaint about a financial product or service.
Financial Conduct AuthorityOfcom
May be able to help you complain or report issues relating to phone, broadband and postal services, TV, radio and on-demand programmes, interference to wireless devices, or something you have seen on a video-sharing platform. Please note, Ofcom may not be able to deal with individual complaints for each of these areas and you can find out what they do and don't do.
OfcomTrading Standards Scotland
A local government service that works to protect consumers from illegal trading practices. To report an issue, contact your local trading standards office.
Trading Standards ScotlandUnresolved issues
Financial Ombudsman Service
Dispute resolution for unresolved complaints in financial services. Includes banking, insurance, PPI, loans, mortgages, pensions and investments.
Financial Ombudsman ServicesOmbudsman Services
Help with unresolved complaints with energy or communications providers.
Ombudsman Services.Scottish Legal Complaints Commission
Complaints about lawyers in Scotland.
Scottish Legal Complaints CommissionScottish Public Services Ombudsman
Complaints about public service organisations in Scotland.
Scottish Public Services OmbudsmanAdditional Information
Not what you were looking for? Visit the Ombudsman Services website for a list of other organisations and ombudsman services.